Lets just get this straight upfront: I am not a real-time conference-blogging demon! For that reason Im just now getting around to blogging my notes from last weeks Innovation Convergence. But what I lack in speed I hope to make up for in value! Ive got lots of notes and impressions to share.
First, my overall main impression was that Capital I-Innovation has arrived. Last years Convergence had just 70 attendees. This year there were 220, and new conferences on the subject are springing up like mushrooms after a thunderstorm, including this Decembers Return on Innovation, at which IdeaFlow contributors Joyce Wycoff and John Wolpert will both be speakers.
Convergences very first keynote speaker, Mark Turrell of Imaginatik, referenced a famous (in innovation circles, anyway) Gary Hamel quote that seems to be on its way to becoming reality: Innovation must become what quality was 20 years ago.
Turrell sounded another common theme in his keynote, Measuring the Financial Impact of Innovation: Calculating Your Innovation Gap. That common theme was to make a differentiation between innovation and creativity, and pretty much every speaker I heard did this. Boiled down to the basics, the difference seemed to be that innovation is a process and creativity is not. Devotees of a process approach to creativity might beg to differ, but for the purposes of this conference, the distinction allowed most speakers a productive platform from which to dive into their take on the innovation process.
My notes on Turrells innovation/creativity definitions: Innovations a much more corporate thing than creativity, much more of a process. People who dont get creativity are the ones who control the budgets, the ones you must convince to fund innovation.
Innovation is the process of handling new things; creativity is a one-off, invention is a one-off. Invention and creativity are part of the innovation process.
The main point of his talk was to expound on IOI, or the financial Impact of Innovation. He defined this as the proportion of current and future revenue and profit that is dependent on the companys ability to innovate, and defined IOI components as revenue growth, revenue protection, productivity, and disruptive change (unplanned activities, or risk).
He then said the innovation gap is the difference between the target level of innovation (IOI) and the current innovation capacity, which is based on the ability of a firm to handle new things.
Idea management is important, because too many new ideas block the pipeline. You could expect him to say that, since Imaginatik is in the idea-management business, but this was another theme that was sounded by many speakers, including the other opening-day keynote, Dr. George Land of the Farsight Group.
First, Land's innovation/creativity definitions: At the beginning of his talk, A Systems Process for Innovation, he defined innovation as organized creativity.
Lands Advanced Innovation Method is a process for bringing innovation to a corporation. Most important is the first part, determining what strategic innovation would be for the company. Seventy percent of time and budget should go to the first three steps, he says, which doesnt even get you to the generating concepts stage. The important first three steps encompass alignment, an innovation audit, and a determination of an innovation strategy. A big part of this is determining internal and external customers deep needs what does the customer really want or need in the future? Land says his company actually puts a large number of resources into training a client companys customers in creativity to get them to articulate their needs. I of course found this fascinating in light of our own consumer-based approach, which has been discussed here recently.
And, connecting to another discussion weve been having here lately, this time on the Copyright Wars, Land dropped something of a bombshell early on in his speech by declaring that product innovations are very easy to copy, and patents are an invitation to a lawsuit. Sure enough, the first question in the following Q&A was about this assertion. Land explained further: Patents are very easy to go around. The issue is a flow of innovation, and whats in the pipeline to develop after what youve got now has been copied. Always assume youre going to get copied, and try to discover where you can innovate that it will be invisible. Developing intellectual assets documented current and past knowledge that can lead to the creation of new knowledge through systematic innovation -- is better than developing IP, which he defined as knowledge with legal ownership.
According to Land, only 15% of corporate innovation comes from R&D departments, so thats not the most important place to be innovative in a corporation. The companies most successful at innovation are stealthily innovating their process, distribution, or some other aspect thats hard for competitors to grasp and copy.
But in any case, he echoed Turrell by saying, dont bust the dam of ideas until youve got somewhere for the water to go. Innovation efforts must be targeted or they create chaos. Its a duty and an obligation NOT to collect too many ideas, to be ruthless with idea management.
Finally, and this is another theme that was echoed over and over again: The CEO must drive innovation, and financial gap analysis is essential on the front end. You must arm yourself with the facts. Land also felt that a company should have an EVP or C-level innovation executive heading an innovation department that would integrate all functions marketing, technology, business development, etc. And a companys biggest barriers to innovation, in his view, are lack of leadership to drive innovation, and lack of strategic alignment regarding innovation.
And this was just the first part of the first day!!! More to come.
September 21, 2003
Posted by Renee Hopkins Callahan
Says Henry:
...Managers ought to downplay the hype about the enormous potential of a new technology until some compelling uses begin to emerge - both to keep investor expectations down, and to reduce the possible consumer fear factor associated with that new technology.
It's not just the investors and the customers whose fears and expectations need to be managed. It's literally *everyone* who'll be affected by the new technology -- potential competitors, especially whole industries whose products and business models may potentially be displaced by the disruptions caused by the new products and the new business models that cannot be predicted in advance. We can see this very kind of fear played out every single day as we follow developments in the copyright wars.
Comments (0)
| Category: Disruptive Innovation
August 29, 2003
Posted by Renee Hopkins Callahan
Hylton sent me a link to this terrific blog post by Tim Porter that examines how the Internet has been and continues to be a disruptive technology for the newspaper business. Even if you dont know or care about the newspaper business, its an excellent real-time case study of how a disruptive technology really
.well, disrupts.
Excerpt:
When the Sunday Times of London decides to publish a new monthly section for youth - on an inserted CD instead of paper - that's innovation. When the New York Times tiers its content by popularity and date - today's news free, last week's paid, crosswords for a price - that's innovation. When Louis Border starts selling an all-you-can read smorgasbord of newspaper and magazine articles by the month at KeepMedia - that's innovation.
Comments (0)
| Category: Disruptive Innovation