Corante

About this Author
Gwen Smith Ishmael, Sr. Vice President of Insights and Innovation at Decision Analyst in Arlington, TX, has led marketing and new product development activities in the CPG and technology industries since 1986. She also conceived and developed ground-breaking Web-based promotional vehicles, two of which are patent pending. Gwen holds an MBA in Marketing and is a featured speaker on insights and innovation around the world. Her writings have been featured in international text books, most recently in Managing 4 Ps of Marketing FMCG Sector, and Product Innovation: A Strategic Tool for Growth, by ICFAI Publications, 2006 and 2007, respectively.

Founding Author

Renee Hopkins Callahan Renee Hopkins Callahan started IdeaFlow and serves as chief blog-wrangler. She is Director of Innovation Services at Decision Analyst in Arlington, Texas, is a former journalist who worked as an editor and reporter for The Dallas Morning News and the Nashville Tennessean, and was managing editor of D, the Dallas city magazine. She has a master's degree in rhetoric and has also taught college-level English and informal logic.

IdeaFlow

Category Archives

February 17, 2004

More disruptive Dilbert

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Posted by Renee Hopkins Callahan

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Comments (1) | Category: Clayton Christensen | Dilbert | Disruptive Innovation

Dilbert does disruption!

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Posted by Renee Hopkins Callahan

dilbert23659960040216.gif

Clayton Christensen is *really* famous now -- the Dilbert cartoon is currently running a series on disruptive innovation! The cartoon in today's IdeaFlow entry is from yesterday --- to see today's Dilbert go here.

Comments (0) | Category: Clayton Christensen | Dilbert | Disruptive Innovation

October 9, 2003

Better Innovation Through Neuroceuticals

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Posted by Renee Hopkins Callahan

After finding out about this newly discovered link between madness and creativity, I was ready to go have a drink and ponder how close to psychosis I personally might be….maybe just a few IQ points or notches of ability to multi-task and remember! Meanwhile, our ever-steady Corante blog-neighbor Zack Lynch, who’s writing a book on neurotechnology and society, had this to say:

As different aspects of mental health are better understood, more parts of the innovative process will be impacted such as accelerating learning via cogniceuticals to enhancing interpersonal communication with emoticeuticals. As neuroceutical usage spreads across industries it will create a new economic “playing field” wherein individuals who use neuroceuticals will achieve a higher level of productivity than those who don’t.

The resulting competitive gap will be substantial. To put this in historical perspective, imagine the competitive advantage that a team living in the year 2003 with the Internet as their information source has over a group living in 1953 that must rely on the local library.

Disruptive innovation, anyone?! Definitely read the whole thing.

Comments (0) | Category: Brain Chemistry & Creativity | Creativity | Disruptive Innovation

October 3, 2003

Innovation Convergence Notes IX: Innovation's In Our DNA

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Posted by Renee Hopkins Callahan

Here’s how you know it was a good conference: A majority of the attendees were still there very late in the afternoon of the last day, to hear the last keynote speech. And this one was well worth it. Louis Geeringh of Deloitte Touche spoke on “Making Innovation Part of the Corporate DNA: How To Capitalize on Disruptive Times.”

What was most interesting about this is that not only does Deloitte consult on innovation, but much of Louis’ remarks had to do with the innovations Deloitte has put in place for its own company. Louis’ division (Deloitte-Touche, South Africa) began a program called InnovationZone and doubled the size of their division in two years. Now InnovationZone is a company-wide effort.

Again, more information on how innovation is a top concern for today’s CEOs: Louis cited the 6th annual global CEO survey conducted by PwC in conjunction with World Economic Forum (2003), which suggests that ability to innovate is the most important factor contributing to future growth. He also cited an Accenture survey in which CEOs acknowledged that innovation is key to competitive advantage, although 50% admitted that less than 20% of their promising innovative ideas are commercialized.

With these comments, Louis launched us back out into the real world ready to innovate:


  • Innovation thrives at the end of the empire. But it’s not about innovation [per se], but about finding the next wave of profitable growth.
  • In an environment of chaos and change, such as we face now, innovation is very important, and flexibility is very important…[at times and in industries] when long-term planning is 2 months, you’d better not cast your strategy in stone.
  • Strategic planning is dead – strategic innovation and discovery are not. Innovation needs to be made a business imperative, part of the business strategy.
  • In order to remain in business it is necessary to master both incremental innovation (which is the responsibility of line management) and disruptive innovation (what you need to get from “normal” to a stretch target). Disruptive innovation is part of senior management responsibilities and is best managed outside the core business, and in fact, a separate innovation process is required to bring ideas to market. You need a focused team, clear revenue targets, measured ROI, to report directly to senior management (“you don’t make friends when innovating”), and the latitude to make decisions.
  • Louis described the innovation gap (see chart here) and asked the question: What is the profitability number you’re chasing? If it’s a substantial increase you won’t make it without breakthrough innovation.
  • The greater the need for breakthrough innovation, the less you’ll find it inside the organization.
  • The very question you can’t answer for a disruptive innovation is: How big is the market?
  • Consensus is innovation’s evil twin, and makes for mediocre ideas. Innovation Boards are unhelpful for that reason.

And, one final thought from Louis to wrap up this entire series of notes: Humans are a breakthrough innovation….radical innovation is in each human’s DNA.

Comments (0) | Category: Conferences | Disruptive Innovation | Innovation, General | New Products

Innovation Convergence Notes VI: Maps And Codes Matter

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Posted by Renee Hopkins Callahan

Juan Enriquez, director of HBS’ Life Science Project held us riveted to our seats during his morning keynote: As The Future Catches You. With slides of images from Felice Frankel’s Envisioning Science, he talked about what kinds of innovations matter.


Says he: Maps matter. You don’t have to have an accurate map, just a better map than your neighbor’s. And codes matter. Executing the right code matters even more. Literacy in and the ability to map the right code matters a lot. Early maps of the world and the new code of the 26-letter alphabet were once the highest standards of maps and codes. Now the genome map and the DNA code are the ones that matter. Enriquez talked of the "merger between food, drink, biotech and pharma" that will change all of our lives.

It was hard to know whether to be inspired after this or go off in despair because I personally don’t know how to read either the genome map or the DNA code!

Comments (0) | Category: Conferences | Creativity | Disruptive Innovation | Innovation, General | Technology

September 29, 2003

Innovation Convergence Notes I: Idea Management, Customers Are Important - But IP Is Not

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Posted by Renee Hopkins Callahan

Let’s just get this straight upfront: I am not a real-time conference-blogging demon! For that reason I’m just now getting around to blogging my notes from last week’s Innovation Convergence. But what I lack in speed I hope to make up for in value! I’ve got lots of notes and impressions to share.

First, my overall main impression was that Capital I-Innovation has arrived. Last year’s Convergence had just 70 attendees. This year there were 220, and new conferences on the subject are springing up like mushrooms after a thunderstorm, including this December’s Return on Innovation, at which IdeaFlow contributors Joyce Wycoff and John Wolpert will both be speakers.

Convergence’s very first keynote speaker, Mark Turrell of Imaginatik, referenced a famous (in innovation circles, anyway) Gary Hamel quote that seems to be on its way to becoming reality: “Innovation must become what quality was 20 years ago.”

Turrell sounded another common theme in his keynote, “Measuring the Financial Impact of Innovation: Calculating Your Innovation Gap.” That common theme was to make a differentiation between innovation and creativity, and pretty much every speaker I heard did this. Boiled down to the basics, the difference seemed to be that innovation is a process and creativity is not. Devotees of a process approach to creativity might beg to differ, but for the purposes of this conference, the distinction allowed most speakers a productive platform from which to dive into their take on the innovation process.

My notes on Turrell’s innovation/creativity definitions: Innovation’s a much more corporate thing than creativity, much more of a process. People who don’t get creativity are the ones who control the budgets, the ones you must convince to fund innovation.

Innovation is the process of handling new things; creativity is a one-off, invention is a one-off. Invention and creativity are part of the innovation process.

The main point of his talk was to expound on IOI, or the financial Impact of Innovation. He defined this as the proportion of current and future revenue and profit that is dependent on the company’s ability to innovate, and defined IOI components as revenue growth, revenue protection, productivity, and disruptive change (unplanned activities, or risk).

He then said the innovation gap is the difference between the target level of innovation (IOI) and the current innovation capacity, which is based on the ability of a firm to handle new things.

Idea management is important, because too many new ideas block the pipeline. You could expect him to say that, since Imaginatik is in the idea-management business, but this was another theme that was sounded by many speakers, including the other opening-day keynote, Dr. George Land of the Farsight Group.

First, Land's innovation/creativity definitions: At the beginning of his talk, “A Systems Process for Innovation,” he defined innovation as “organized creativity.”

Land’s Advanced Innovation Method is a process for bringing innovation to a corporation. Most important is the first part, determining what strategic innovation would be for the company. Seventy percent of time and budget should go to the first three steps, he says, which doesn’t even get you to the generating concepts stage. The important first three steps encompass alignment, an innovation audit, and a determination of an innovation strategy. A big part of this is determining internal and external customers’ “deep needs” – what does the customer really want or need in the future? Land says his company actually puts a large number of resources into training a client company’s customers in creativity to get them to articulate their needs. I of course found this fascinating in light of our own consumer-based approach, which has been discussed here recently.

And, connecting to another discussion we’ve been having here lately, this time on the Copyright Wars, Land dropped something of a bombshell early on in his speech by declaring that “product innovations are very easy to copy, and patents are an invitation to a lawsuit.” Sure enough, the first question in the following Q&A was about this assertion. Land explained further: Patents are very easy to go around. The issue is a flow of innovation, and what’s in the pipeline to develop after what you’ve got now has been copied. Always assume you’re going to get copied, and try to discover where you can innovate that it will be invisible. Developing intellectual assets – documented current and past knowledge that can lead to the creation of new knowledge through systematic innovation -- is better than developing IP, which he defined as “knowledge with legal ownership.”

According to Land, only 15% of corporate innovation comes from R&D departments, so that’s not the most important place to be innovative in a corporation. The companies most successful at innovation are stealthily innovating their process, distribution, or some other aspect that’s hard for competitors to grasp and copy.

But in any case, he echoed Turrell by saying, “don’t bust the dam of ideas until you’ve got somewhere for the water to go. Innovation efforts must be targeted or they create chaos. It’s a duty and an obligation NOT to collect too many ideas, to be ruthless with idea management.”

Finally, and this is another theme that was echoed over and over again: The CEO must drive innovation, and financial gap analysis is essential on the front end. You must arm yourself with the facts. Land also felt that a company should have an EVP or C-level innovation executive heading an innovation department that would integrate all functions – marketing, technology, business development, etc. And a company’s biggest barriers to innovation, in his view, are lack of leadership to drive innovation, and lack of strategic alignment regarding innovation.

And this was just the first part of the first day!!! More to come.

Comments (0) | Category: Collaborative Creativity | Commercialization | Conferences | Corporate Climate | Creativity | Disruptive Innovation | Innovation, General | Law & Policy | Marketing | Marketing Research | New Products | Open Innovation | Patents | ROI (Return on Innovation) | Technology

September 21, 2003

Disruption Panic

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Posted by Renee Hopkins Callahan

Says Henry:

...Managers ought to downplay the hype about the enormous potential of a new technology until some compelling uses begin to emerge - both to keep investor expectations down, and to reduce the possible consumer fear factor associated with that new technology.

It's not just the investors and the customers whose fears and expectations need to be managed. It's literally *everyone* who'll be affected by the new technology -- potential competitors, especially whole industries whose products and business models may potentially be displaced by the disruptions caused by the new products and the new business models that cannot be predicted in advance. We can see this very kind of fear played out every single day as we follow developments in the copyright wars.

Comments (0) | Category: Disruptive Innovation

August 29, 2003

‘Newspapers Disrupted’

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Posted by Renee Hopkins Callahan

Hylton sent me a link to this terrific blog post by Tim Porter that examines how the Internet has been and continues to be a disruptive technology for the newspaper business. Even if you don’t know or care about the newspaper business, it’s an excellent real-time case study of how a disruptive technology really….well, disrupts.


Excerpt:


When the Sunday Times of London decides to publish a new monthly section for youth - on an inserted CD instead of paper - that's innovation. When the New York Times tiers its content by popularity and date - today's news free, last week's paid, crosswords for a price - that's innovation. When Louis Border starts selling an all-you-can read smorgasbord of newspaper and magazine articles by the month at KeepMedia - that's innovation.

Comments (0) | Category: Disruptive Innovation