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About this Author
Gwen Smith Ishmael, Sr. Vice President of Insights and Innovation at Decision Analyst in Arlington, TX, has led marketing and new product development activities in the CPG and technology industries since 1986. She also conceived and developed ground-breaking Web-based promotional vehicles, two of which are patent pending. Gwen holds an MBA in Marketing and is a featured speaker on insights and innovation around the world. Her writings have been featured in international text books, most recently in Managing 4 Ps of Marketing FMCG Sector, and Product Innovation: A Strategic Tool for Growth, by ICFAI Publications, 2006 and 2007, respectively.

Founding Author

Renee Hopkins Callahan Renee Hopkins Callahan started IdeaFlow and serves as chief blog-wrangler. She is Director of Innovation Services at Decision Analyst in Arlington, Texas, is a former journalist who worked as an editor and reporter for The Dallas Morning News and the Nashville Tennessean, and was managing editor of D, the Dallas city magazine. She has a master's degree in rhetoric and has also taught college-level English and informal logic.
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June 6, 2006

New white paper: 'What Drives Innovation? A Heuristic Framework for Corporate Innovation'

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Posted by Renee Hopkins Callahan

What seems like a very long time ago I wrote a series of posts on Innovation Drivers. There was a lot of discussion around the idea. So my colleague Gwen Ishmael and I decided to conduct a research project on the subject. We thought we would interview executives with innovation responsibilities about some of their successful as well as unsuccessful innovations, and then we could analyze these interviews and catalog a whole set of drivers for innovation.

Well, the process of qualitative research often turns the best-thought-out hypotheses on their heads! Once we had done a number of interviews, it became clear that there was something more important to talk about than the classification of drivers. We presented the results at ESOMAR's Global Innovation conference in early May, and now we have just revisited the research and written a new version of the paper, which is now called What Drives Innovation? A Heuristic Framework for Corporate Innovation. So called because that is what we created out of these varied case studies of successful and unsuccessful innovation initiatives -- a framework of six high-level questions that, when asked at the very beginning stages of an innovation effort, help guide you toward identifying the very important one or two lynchpin drivers -- the conditions that will make or break your innovation.

Here's the paper's introduction:

If you ask, “what drives successful innovation?” you are likely to get these answers:

“Desire for growth.”

“Demand for increased profitability.”

“People.”

While clearly true, these are superficial answers. There’s no clear way to link these answers to the factors that would lead to success in innovation – or the factors that lead to failure. Innovation is still regarded as somewhat uncontrollable and mysterious, though this perception is beginning to change. The idea that there are factors that, singly and in combination, drive innovation (successful innovation in particular) has just begun to be discussed. An effort to understand innovation drivers – those factors that motivate and shape innovation efforts, and in no small way determine their success or failure – seemed to us to be a promising way to discover what factors make for uccess and failure in innovation.

We interviewed a number of executives from across a wide range of industries, who either were or had been responsible for innovation efforts throughout their careers. Our goal was to find common innovation drivers that could be linked to successes and failures.

During the course of collecting nearly twenty highly diverse innovation stories, we realized these executives were telling us about something much more actionable than drivers. They told us about:

• Questions that were asked and were not asked.

• Issues that were addressed and not addressed.

• Decisions that were and were not made.

• Information that strongly impacted the innovation effort, but was discovered too late to alter the effort.

Ultimately, their stories pointed out that it was these things, rather than the initial driver behind the innovation, that led either to a successful or to a failed innovation. We refer to these critical things as “lynchpin drivers.”

A .PDF of the paper -- a version 1 beta -- can be downloaded here. All comments are welcome -- we are planning an updated version within the next several weeks, and would like as many comments as we can get.

Comments (4) + TrackBacks (0) | Category: Innovation Drivers


COMMENTS

1. Ellen Domb on June 9, 2006 1:57 PM writes...

Hi, Renee:
Thanks for the excellent paper on the REAL issues that you found in your research on roadblocks to innovation. Could we get permission to reprint it in the TRIZ Journal? It will directly help our readers (now 80,000/month) who do a great job of coming up with a creative idea, but need lots more help to get it through the corporate system and into the market.

Suggestion: I like the block figures, but the labeling (Case 4 is in Fig. 7...) makes it easy to get lost. Maybe repeat the words (UK Food Case...or whatever?)

Thanks for posting the research. Also, looking forward to reading about the live blogging conference experience.--Ellen

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2. Michael LoBue on June 10, 2006 7:46 AM writes...

Renee,

Haven't read the white paper yet, but I'm looking forward to it...

Based on your introductory comments perhaps you would agree with the phrase: "Necessity is also the mother of innovation"?

After all, in any competitive endeavor, if our competitors are not always threatening our revenue streams why else would we have to improve upon what we sell - products or services?

Thanks,
Michael LoBue
Executive Director
Institute for Innovation & Information Productivity

Permalink to Comment

3. Andre on June 20, 2006 12:54 PM writes...

Renee,

I really liked the framework, it is simple and easy to use.
It summarizes the main important points for innovators.

Permalink to Comment

4. Angela on October 22, 2007 3:02 PM writes...

Hi Renee:

I am currently working on a project regarding innovation for the completion of my bachelor's degree. You article was just the source I was looking for!

Thank you!

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