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Gwen Smith Ishmael, Sr. Vice President of Insights and Innovation at Decision Analyst in Arlington, TX, has led marketing and new product development activities in the CPG and technology industries since 1986. She also conceived and developed ground-breaking Web-based promotional vehicles, two of which are patent pending. Gwen holds an MBA in Marketing and is a featured speaker on insights and innovation around the world. Her writings have been featured in international text books, most recently in Managing 4 Ps of Marketing FMCG Sector, and Product Innovation: A Strategic Tool for Growth, by ICFAI Publications, 2006 and 2007, respectively.

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Renee Hopkins Callahan Renee Hopkins Callahan started IdeaFlow and serves as chief blog-wrangler. She is Director of Innovation Services at Decision Analyst in Arlington, Texas, is a former journalist who worked as an editor and reporter for The Dallas Morning News and the Nashville Tennessean, and was managing editor of D, the Dallas city magazine. She has a master's degree in rhetoric and has also taught college-level English and informal logic.
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February 2, 2004

Weak ties make for stronger innovation

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Posted by Renee Hopkins Callahan

Social networking and innovation is the subject of a Stanford Business School study that says "disparate information and its transmission are keys to innovation." Study author Martin Ruef says weak ties "allow for more experimentation in combining ideas from disparate sources...." His research shows that "entrepreneurs who spend more time with a diverse network of strong and weak ties...are three times more likely to innovate than entrepreneurs stuck within a uniform network."

You may recall I posted before about how creative people have brains that are more open to outside stimuli (and are able to handle it, otherwise they would be creative but driven insane by the stimuli). So I'm not surprised to see this information.

I'm also reminded of a conversation I had with Andrew Hargadon, author of How Breakthroughs Happen. Hargadon calls 'innovation...a phenomenon of networks connected by 'technology brokers' - people or organizations that link isolated groups and industries to integrate previously unrelated viewpoints and technologies to resolve new problems."

It makes sense that innovative, entrepreneurial people would be those who see the value of weak social ties as a means of gathering, evaluating and sorting information about the world. This information, these social connections generate the stuff out of which inventive recombination happens.

Is there a social networking site out there yet that really taps into this? I've done Ryze, been invited to Friendster, been invited to orkut...but I haven't studied any of them all that closely. It would be interesting to see if there are specific features on any of these sites that make it possible for this kind of weak-tie networking, without pushing the social tie into a more explicit strong tie that's not as useful for entrepreneurship and innovation.

Comments (1) | Category: Andrew Hargadon | Brain Chemistry & Creativity | Collaborative Creativity | Innovation, General | Inventive Recombination


COMMENTS

1. Simon de Haast on February 24, 2004 2:55 AM writes...

This reminds me of Richard Florida again - he wrote an article in HBR sometime ago on this very issue:

When Social Capital Stifles Innovation
Richard Florida, Robert Cushing, and Gary Gates,
Harvard Business Review, August 2002, p. 20

In it he talks of how a high trust environment eventually creates a low tolerance for new thinking and ideas.

From the pdma.org review: "These authors' studies of regional innovation and economic development find that the opposite is true. They measured innovation level in a few different ways, including technological intensity and patent filings, and found that communities with low levels of innovation tended to be high in social capital. Similarly, communities with higher levels of innovation tended to be lower in social capital."

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