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September 8, 2003
Blogs, Consumers And Innovation
Posted by Renee Hopkins Callahan
Stuart Henshall responded to my post about using consumers for innovation by asking if any marketers are out there using blogs as part of diaries for consumer research: "What captures the imagination -- is the idea of giving product managers a 24/7 focus group on steroids."
An interesting idea, so I'm passing it along. Anybody doing this? I have considered the idea of setting up a blog interface for our panel. The care and feeding of a panel, especially an innovation panel like ours where we've actually evaluated and screened the members for creative skills and give them ongoing creativity training, is very time-consuming and expensive. Blogging, RSS, wikis, and other kinds of social software could be a great help.
What Stuart's postulating would be pretty cutting-edge, kind of like a cross between self-reported diaries and ethnographic research. What you'd get from the panelists would blur the line between research and ideation, but imagine the potential for inventive recombinations - both on the part of the panelists and on the part of the marketer analyzing the ongoing results.
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| Category: Blogging & Innovation/Creativity
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